HAMP Denied by GMAC Because They Did Not Receive My Package On The Deadline
I was denied a GMAC HAMP after I was approved because I sent the package back July 22 instead of the July 22 deadline but i called them first and they said that was ok. GMAC says I can't be reconsidered for HAMP now.
They took my traditional loan modification package but denied it today saying I didn't have enough income.
I sent them corrected info because i was so nervous i made a mistake on the income.
They said they can't do ANYTHING unless its received 7 days in advance of my sale. Since the sale of my home is this Thursday they said too bad!
What can I do????Mortgage Loan Modification Answer:
I hope you documented all your verbal conversations with the GMAC representative who told you it was okay that you send your package back on the deadline day (instead of them receiving it by the deadline day, causing you to lose your HAMP loan modification approval.
All your conversations were recorded so if you have the date and time and name of the rep you spoke with, you might want to hire a lawyer to help reverse the denial of your application because of the misinformation provided by the GMAC representative.
Your situation is tragic and unfortunately, is echoed by many other homeowners who experience the same mishandling of their loan modification by the bank.
Please contact a qualified and experienced attorney for advise on your particular situation.
All the best to you.
Please come back and share your outcome so that other visitors may benefit from any information you can provide.
Again, best of luck to you.